Because of the diverse nature of the projects attempted, there is no one format (list of
subheads) that can be used for every project. Therefore, each project will have a
different look because of the differing subjects being discussed.

Nonetheless, an example of what Chapter 2 might look like is shown below: This
hypothetical project is about improving communication in the workplace through the use of
an Intranet System.
 

Introduction

In this section the writer tells the reader what will be the subject of this chapter and how the information will be discussed.

What is Communication

Here the writer might begin by looking at how others have defined communication, and how important communication plays an important role in our everyday lives, and in creating an efficient workplace.
 

Essential Elements of Good Communication

In this section the writer might have discussed the necessary elements of communication such as: the sender, the message, and the receiver.
 

Barriers to Communication

In this section the writer might define those variable that often impede effective communication, personally and in the workplace.
 

Technologies Used for Improving Communication

In this section the writer might discuss the different technologies being utilized to facilitate improved communication. This might include: phone, fax, e-mail, cell-phones, pagers, and corporate intranets… and of course others.
 

Examples of Other Companies Currently Using Intranets

In this section the writer might include a few examples of other businesses that have been using the intranet system, and then discuss the strengths and weaknesses of its utilization.

Summary

Tells what the chapter contributes to the "overall" Research process. In essence, how does this chapter help develop the reader's awareness of the problem and possible solutions.
 
 

Reminders:

1]   Using subheads helps the document "flow" and aids the reader in the
transitions within the document.

2]   Use APA IV style documentation for in-text referencing. Remember that literally everything in this chapter should be referenced to what others have said or done… you are providing the bridges for the material… not creating new material. Do not focus on YOUR project, only what others have said or done about similar problems or situations.

3]   Do not use 1^st person language (I, me, my, and mine)

4]   On the Reference page, include ONLY those references you cited in the text.

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